Overview of the Complaint Investigation & Mediation Process
HRC's Discrimination Complaints Investigation and Mediation Division investigates and mediates complaints of discrimination and non-compliance in employment, housing and public accommodation, as prescribed by City policy and jurisdiction. Below is an overview of the complaint investigation and mediation process undertaken by HRC with regard to each complaint of discrimination received:
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Employment Discrimination |
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What is Employment Discrimination?
In the City and County of San Francisco, an employer may not take an adverse action against an employee based on one or more defined protected classes.
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What are protected classes in employment?
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PROTECTED CLASSES IN EMPLOYMENT
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| Age |
Creed |
Height |
Religion |
| AIDS/HIV Status |
Disability |
Marital Status |
Sex/Gender |
| Ancestry |
Domestic Partner Status |
National Origin |
Sexual Orientation |
| Color |
Gender Identity |
Race |
Weight |
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What is an adverse employment action?
Examples of adverse action in employment include, but are not limited to:
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Refusal to Hire
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Termination
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Failure to Promote
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Changes in Terms, Conditions and Privileges
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Harassment
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Limitations, Segregation or
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Classification
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Failure to Accommodate
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If you believe you have been subjected to employment discrimination in San Francisco based on one or more of the protected categories listed above, the San Francisco Human Rights Commission may have jurisdiction to investigate and attempt to resolve your complaint. Please follow these three steps to begin this process:
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FILE AN EMPLOYMENT DISCRIMINATION COMPLAINT WITH HRC
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STEP 1
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STEP 2
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STEP 3
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Submit your completed intake questionnaire online, by mail, or in person.
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Call (415) 252-2500 to schedule an intake interview. If you submitted the intake questionnaire online, HRC will contact you to set up an appointment.
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Housing Discrimination |
- What is housing discrimination?
In the City and County of San Francisco, a landlord, seller or lender may not take an adverse action against an individual based on one or more defined protected classes.
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- What are protected classes in housing?
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PROTECTED CLASSES IN HOUSING
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| Age |
Creed |
Height |
Religion |
Weight |
| AIDS/HIV Status |
Disability |
National Origin |
Sex |
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| Ancestry |
Familial Status |
Place of Birth |
Sexual Orientation |
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| Color |
Gender Identity |
Race |
Source of Income |
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How do I file a housing discrimination complaint with HRC?
If you believe you have been subjected to
housing discrimination in San Francisco based on one or more of the protected categories listed above, the San Francisco Human Rights Commission may have jurisdiction to investigate and attempt to resolve your complaint. Please follow these three steps to begin this process:
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FILE A HOUSING DISCRIMINATION COMPLAINT WITH HRC
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STEP 1
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STEP 2
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STEP 3
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Submit your completed intake form to HRC online, by mail, or in person.
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Call (415) 252-2500 to schedule an intake interview. If you submitted the intake questionnaire online, HRC will contact you to set up an appointment.
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Public Accommodation Discrimination |
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What is public accommodation discrimination?
In the City and County of San Francisco, places, spaces and establishments open to the general public may not take an adverse action against an individual based on one or more defined protected classes.
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- What are protected classes in public accommodation?
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PROTECTED CLASSES IN PUBLIC ACCOMODATION
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| Age |
Creed |
National Origin |
Sex |
| AIDS/HIV Status |
Disability |
Place of Birth |
Sexual Orientation |
| Ancestry |
Gender Identity |
Race |
Sex |
| Color |
Height |
Religion |
Weight |
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- What is an adverse public accommodation action?
Examples of adverse action in public accommodation include, but are not limited to:
- Denial/Refusal of Services
- Failure to Accommodate
- Discriminatory Advertising
- Discriminatory Home Delivery Services
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How do I file a public accommodation discrimination complaint with HRC?
If you believe you have been subjected to
public accommodation discrimination in San Francisco based on one or more of the protected categories listed above, the San Francisco Human Rights Commission may have jurisdiction to investigate and attempt to resolve your complaint. Please follow these three steps to begin this process:
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FILE A PUBLIC ACCOMODATION DISCRIMINATION COMPLAINT WITH HRC
|
|
STEP 1
|
STEP 2
|
STEP 3
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| |
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Submit your completed intake form to HRC online, by mail, or in person.
|
|
|
Call (415) 252-2500 to schedule an intake interview. If you submitted the intake questionnaire online, HRC will contact you to set up an appointment.
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